FAQ

 

HOW LONG IS THE SHIPPING PROCESS?

Tracking and Insurance

 

All orders will receive full tracking information via email and/or SMS text. Please allow 2-3 weeks for your order to be processed.

Enjoy World is not liable for missing or lost packages once tracking shows it has been shipped by carrier. However, we are devoted to fulfilling every order with care. Please use the tracking number sent to your email after your order is delivered. Should you never receive your order, but the tracking number shows that it’s been delivered, please check with your mailman, neighbors or leasing office before reaching out to our support at info@enjoyworld.net 

 

DO YOU SHIP INTERNATIONALLY?

No, but we plan on adding international shipping soon for the earthlings across the globe :)if you want us to add your country/province soon dm us @enjoyincolor 

 

WHAT IS THE RETURN/EXCHANGE POLICY?

All sales are FINAL. If you would like to return/exchange any item(s) please contact our email info@enjoyworld.net

 

REFUNDS

Refunds for double orders or any other reason take about 5 - 10 days to process depending on your bank.

  

‍‍WASHING & DRYING

All Rhinestone items like most of the items on our site must be washed inside out on COLD and set out to hang dry.

 

FREQUENT CHECKOUT ERRORS

Credit cards may be declined due to a multitude of reasons. A common problem is that sometimes the billing address is NOT the same as the billing address on the order you are trying to enter. You may also need to double check the credit card number and the CVV number of your card.